We're here to help. Browse the common questions below or reach out directly.
Tap the My Cards tab, then tap the + button in the top right. Enter your card's balance, APR, minimum payment, and due date. The app will immediately calculate your debt-free date.
Snowball pays off your smallest balance first to build momentum. Avalanche attacks the highest APR card first to minimize total interest paid. Switch between them in the Strategy tab to see how your debt-free date changes.
Open the Settings app on your iPhone → Apple ID → Subscriptions → Debt Payoff Planner & Tracker → Cancel Subscription. You keep Pro access until the end of the current billing period.
Your card data is stored locally on your device. If you enable cloud sync, data is encrypted and stored in Firebase Firestore under your account. We never sell your data. Bank connections via Plaid are read-only and processed server-side — we never store your bank credentials.
Go to Settings inside the app → scroll down → tap Reset All Data. This permanently removes all local data. To delete your cloud account and data, email us at the address below.
Can't find what you need? Send us an email and we'll get back to you within 1–2 business days.
support@branchlabsapp.com